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Home › Support
Help Desk

Support

Priority assistance for founders and investors navigating the Venture Suite ecosystem.

Whether you need help with your data room, investor matching, or technical support, our team is ready to assist.
Fast path

Billing & plans

Review pricing, compare current access, and move into billing-related settings quickly.

Open pricing →
Fast path

Profile & account

Update your founder or investor profile, security settings, and verification context.

Open settings →
Fast path

Report a bug

Use the contact form when a workflow breaks. Include the page URL, persona, and what happened.

Open ticket →
HELP

Browse our frequently asked questions or open a dedicated support ticket for institutional assistance.

Open a Ticket →
Bug report checklist
  • Exact page URL
  • Founder, investor, or admin persona
  • What you expected vs what happened
  • Screenshot and timestamp if possible
Verification is handled through our secure onboarding workflow. Simply upload your credentials in the settings dashboard for review by our compliance team.
Standard evaluations are completed within 48-72 hours of data submission. Priority support users receive results within 24 hours.
Yes, audit-ready logs can be exported in CSV or PDF format at any time through the Data Room manager.
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Disclaimer : All trademarks and logos or registered trademarks and logos found on this site or mentioned herein belong to their respective owners and are solely being used for informational purposes. Information provided herein has been gathered from public sources. Venture Biz Care LLC disclaims any and all responsibility in connection with the veracity of this data. Information presented on this website is for educational purposes only and should not be treated as legal, financial, or any other form of advice. Venture Biz Care LLC is not liable for financial or any other form of loss incurred by the user or any affiliated party on the basis of information provided herein. Venture Biz Care LLC is neither a stock exchange nor does it intend to get recognised as a stock exchange under the Securities Contracts Regulation Act, 1956. Venture Biz Care LLC has not been authorised by the capital markets regulator to solicit investments. Venture Suite also states that it does not facilitate any online or offline buying, selling, or trading of securities. Venture Biz Care LLC has partnered with regulated entities as a channel partner to distribute their products on its platform.

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